The TPA has added a new Direct Payment Process (DPP) Frequently Asked Questions section to the TPA Operations website. You’ll be able to easily access answers to some of the questions most often asked concerning the new Medicare Part D Coverage Gap Discount Program Direct Payment Process.
Select: Frequently Asked Questions
Select a Topic: DPP
You may also locate this same list of questions under the “New Direct Payment Process Information” section of our website.
These FAQs will be updated on an ongoing basis so it is recommended that you check back often for updates.
If you have any questions or concerns, please contact TPA Operations either by Email at
tpaoperations@tpadministrator.com, or by telephone at 1-877-534-2772, Option 1.